Shipping Policy

1. Overview
This Delivery & Shipping Policy explains how we handle shipping for orders placed with Richy Ryder Golf.

2. Processing Times

Orders are usually processed within [X] working days after payment is received.
Personalised items may take longer to produce. Any extra time will be explained on the product page or at checkout.

3. Shipping Methods & Costs
We offer different shipping options, which may include:

Standard delivery
Express or tracked delivery

Available options and prices are shown at checkout and may vary by destination.

4. Delivery Times
Estimated delivery times are:

UK: [X–Y] working days after dispatch
Europe: [X–Y] working days after dispatch
Rest of world: [X–Y] working days after dispatch

These are estimates only. Delays can occur due to factors outside our control (for example, courier delays, customs checks, bad weather).

5. International Orders & Customs
For orders outside the UK:

You may be responsible for customs duties, taxes or import fees.
These charges are set by your local authorities and are not included in our prices or shipping costs.

Please check your local rules before ordering.

6. Tracking Your Order
If your order is sent with a tracked service, we’ll provide tracking details once your order has been dispatched.
You can use this to follow your parcel’s progress.

7. Delivery Issues
If your order is late, missing or arrives damaged:

Check the tracking information (if available).
Contact the courier if they have attempted delivery.
If you still need help, contact us with your order number and details of the issue.

We’ll work with you and the courier to try to resolve the problem.

8. Incorrect Address
Please make sure your delivery address is correct when placing your order.
We are not responsible for orders that cannot be delivered due to an incorrect or incomplete address provided by you.

9. Contact Us
If you have any questions about delivery or shipping, please contact us at:
Email: [your email address]
Address: [your business address]

10. Changes to This Policy
We may update this Delivery & Shipping Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

Last updated: [add date]